Contact Us

Contact Us

We’re Here to Assist You

If you have any questions regarding our products, distribution, prescriptions, or business opportunities — our team is always ready to help. Reach out to us at any of our offices below:

Himachal Head Office

Partap Nagar, Andora Road, Industrial Area, Amb, Una-177203, Himachal Pradesh, India.

Bengaluru Head Office

26, 1st Block, Bel Layout, Vidyaranyapura, Bangalore

Phone

+91 70090-24794

Email

vinexapharmaceuticals@gmail.com

Get In Touch

CONTACT US FOR ANY QUESTIONS






    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive the same product that is shown in the picture?

    Yes, you will receive the original and authentic product as displayed. All product images are taken from actual packaging to ensure complete transparency.

    Do I need a prescription to place an order?

    Some pharmaceutical products may require a valid doctor’s prescription as per medical regulations. If needed, you can upload your prescription during checkout or email it to us.

    Are your products clinically tested?

    Yes. All our products are manufactured in ISO, GMP & WHO-certified facilities and are backed by research and clinical data for safety and efficacy.

    How can I track my order?

    Once your order is confirmed, you will receive a tracking link via email or SMS. You can follow the shipment status until it reaches your doorstep.

    What should I do if I receive a damaged or wrong product?

    Please contact us within 48 hours with your order details and product images. Our support team will assist you with a replacement or return.

    How do I return an item?

    You can request a return within 7 days of delivery (unused and sealed condition only). Visit our Returns & Refund Policy page or contact our support team for assistance.

    Will out-of-stock products be restocked?

    Yes, most products are periodically restocked. You can click on “Notify Me” or contact us for availability updates.

    Do you offer bulk or B2B orders?

    Yes, we supply to clinics, pharmacies, and medical institutions. Contact us directly for bulk orders or dealership inquiries.

    Where are your manufacturing units located?

    Our manufacturing facilities are located in Himachal Pradesh, operating under ISO, GMP & WHO standards to ensure product quality and safety.

    How can I contact customer support?

    You can reach us via:
    📞 +91 70900-24794
    vinexapharmaceuticals@gmail.com
    📍 Vidyaranyapura, Bengaluru & Amb, Himachal Pradesh